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Google Nest Doorbell (Wired, 2nd Gen)

Google Nest Doorbell (Wired, 2nd Gen)

Based on 92 comments across 2 communities
TL;DR
Owners are frustrated with this doorbell, and the complaints are remarkably consistent. The single biggest headache is the indoor chime that simply won't ring after install, sending people down a long rabbit hole of transformer swaps, puck rewiring, and hours with support; on top of that, many report blurry or choppy video, missing notifications, and units that die or go offline. It looks clean and ties into Google Home well, but most of its useful features sit behind a Nest Aware subscription, leaving a lot of buyers feeling it wasn't worth the money.

4% of 92 verified owners recommend the Google Nest Doorbell (Wired, 2nd Gen).

What 92 owners say
861 comments reviewed · scored on the 92 clearest verdicts
4%
Recommend
4 owners
72%
Neutral
66 owners
24%
Don't recommend
22 owners
Source
Score
N
Counted in the score
Reddit
4%
92
Reviewed, but not counted — and why
Affiliate blogsipaid commission
100%
2

Affiliate blogs here say 100% recommend, while the owner-based score is 4%. They earn a commission on every sale — so we show them for transparency but never let them move the score.

The headline score reflects owners (Reddit, enthusiast forums), independent lab tests, and blogs with no affiliate links. YouTube and affiliate blogs are shown for perspective but kept out — hover the i for why.

What owners like
  • Solid and reliable once it's finally working, with fast notifications · 6 · 7%
  • Hardwired with no battery to charge, so it stays always-on · 4 · 4%
  • Fits neatly into a Google/Nest smart-home setup · 4 · 4%
  • Night vision works surprisingly well for some owners · 2 · 2%
What owners flag
  • Indoor chime won't ring after install; owners only fix it with transformer swaps, puck rewiring, or pulling the chime connector · 50 · 54%
  • Choppy, laggy or delayed live video that factory resets don't fix · 5 · 5%
  • Blurry, soft image with artifacts on quick movement and a narrow portrait view · 5 · 5%
  • Units die or drop offline, sometimes just a blinking white light · 4 · 4%
  • Crippled without a paid Nest Aware subscription, which feels steep for the price · 4 · 4%

Top quotes, sourced

861 reviewed · 94 shown
Sentiment
Community
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Reddit▼ don’t recommend

With this new doorbell, the video is taller and more narrow. I get notifications immediately, but when I look at the "photo", it's a short video clip and doesn't even show me the person or thing that it saw.

Reddit— neutral

eventually we started getting fake/ghost chiming inside the house (caused by fluctuating voltage). Finally upgraded the transformer to 24V/40VA (~$20 from HD) and everything works now.

Reddit▲ recommend

the nest wired 2nd gen doorbell and the nest floodlight and or outdoor cams are pretty nice. Now the downside is they are not “HomeKit” compatible out of the box but with the starling hub these things are incredible in the Homekit environment.

Reddit▼ don’t recommend

Camera is much lower resolution and doesn't handle shade/ silhouettes very well. We stream our doorbell to a Nest Home Max most all day and the gen 2 is very narrow on the display (both in FOV and actual screen size).

Reddit▲ recommend

Switched to the Google Nest Doorbell wired 2nd Gen + Starling hub and it's rock solid. I don't know what it is about their design that everyone else can't seem to replicate, but it just simply doesn't overheat.

Reddit— neutral

reach out to Google first and ask them to send me a replacement puck as I suspected mine was defective. The replacement puck came the next day, I installed it, and it worked!

Reddit▼ don’t recommend

The doorbell is pretty much useless without the subscription which is the biggest drawback given the cost of it. Without a subscription it only stores video for 3 hours, so if anything happens overnight your video is gone by the morning.

Reddit— neutral

I wired the chime connector in series - between the output of the doorbell and the chime, and everything seems to work perfectly. I never got any hum in any configuration.

Reddit▲ recommend

I have 2 Google Nest doorbell wired 2nd Gen wired and 2 outside cams wired and they work well. My notifications come in on 2 or 3 seconds.

Reddit▲ recommend

Based on my experience thus far, I can recommend that you consider upgrading if you have the funds to do so.

Reddit— neutral

Google screwed up the firmware a while ago and still hasn't fixed it. Toggling the "indoor chime" off and on and sometimes "electronic chime" fixes it for almost everyone.

Reddit▼ don’t recommend

I "upgraded" from the original Nest Hello wired doorbell to the wired, 2nd gen, and have had NOTHING but issues. Live video is choppy / constantly drops and even after a few factory resets (as suggested by the Google support team) it doesn't fix it.

MESH Smart Home (affiliate)▲ recommend

After using it continuously for over a year, I'm happy to report that it has been a reliable piece of hardware.

Reddit— neutral

I connected the puck instead to “front” and “back” (back was unoccupied since we have no back doorbell). This resulted in no plunger vibration or buzz, and the chime work

Reddit▼ don’t recommend

I bought a 2nd gen Nest Doorbell (wired) and it is not even close to the same experience. The video quality is not nearly as good, the aspect ratio is completely different (portrait mode basically instead of landscape), the functionality in the Google Home app isn't nearly as intuitive or extensive as the Nest app.

Reddit▼ don’t recommend

I have the Nest Doorbell Wired 2nd Gen.

Reddit— neutral

I ended up replacing the transformer to a 30v and doorbell itself. The puck is required otherwise the mechanical bell plunger bounces around. It works correctly now.

the5krunner (affiliate)▲ recommend

The video is clear and the night vision feature works surprisingly well.

Reddit— neutral

Ever since upgrading to the 2nd gen nest doorbell, the chime stopped working. Thanks to your suggestion, I removed the chime connector and now the chime works.

Reddit▼ don’t recommend

My old one would have hours of unrecorded video and I could never get it to ring the chime even when I got a new chime puck under warranty from google.

Reddit▼ don’t recommend

Is it just me or does it feel asinine to be expected to buy a new $180 doorbell every few years? My old doorbell was still working after 40 years.

Reddit— neutral

I found a setting asking whether we had an electronic chime or not. It was set to “yes” - I changed it to “no” and immediately the chime was working properly.

Reddit▼ don’t recommend

the Nest has been absolutely terrible! People look very blurry and there's a lot of image artifacts when movement is too quick.

Reddit— neutral

Mine was 16v/10A which Google said would work. Had enough juice to power the cameras but not the chime. Ordered a 24V/40A of Amazon and problem solved.

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