Herman Miller Aeron Size B · problems & reliability report

Herman Miller Aeron Size B problems: what real owners report

30% of 43 verified Herman Miller Aeron Size Bowners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 65% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

I wanted to love my HM Aeron (supplied by work), but in the end my $150 Covid Office Depot chair is way more comfortable. Chairs are such a personal item and brand/cost don’t guarantee comfort
2ChanceRescue on r/BuyItForLife
Well when I use it at home, I found that when i sit with my legs crossed (something i dont do at work), the frame digs into my thighs and is uncomfortable so Im getting a steelcase gesture instead
TK503 on r/OfficeChairs
But 3 weeks later and I'm not really having a great time with it. My butt hurts after just 2 hours of using it, my balls feel like they're being constricted, and in general it's just not all that comfortable.
Odd-Local-8322 on r/BuyItForLife
I had one at work a couple positions ago and it always hurt to sit on it. After a few months I finally stole a different chair from our conference room.
persephone_24 on r/BuyItForLife
I got an Aeron Size C but was too big for me. Also was getting tailbone pain. Returned and got the Mirra 2 and its been great.
kluuu on r/BuyItForLife
They're comfortable if you have the right body type for them. But the hype is mostly hype. There's a lot of design oversights that adversely affect the durability of these chairs. Armrests held on by a single bolt, plastic internal workings
rabidbasher on r/BuyItForLife
I have one but the reclining mechanism is broken as it just seems to go all the way back with no way to stop it.
coopmaster123 on r/BuyItForLife
I broke the lever from mine this week and they don't offer replacement parts. Next chair isn't gonna be an HM
BelgianFriesCompote on r/BuyItForLife
The aeron was no good for me - could never get comfy. But I went with a different Herman Miller and love it.
jennyfromtheeblock on r/BuyItForLife
I never found the Aeron to be very comfortable. Caused my shoulders to hurt after 5 or 6 hours.
imakesawdust on r/BuyItForLife
Btw, these chairs suck. My $300 gaming chair offers better support and is also sturdier.
fokjoudoos on r/BuyItForLife
The Herman Miller Aeron is highly-acclaimed but I personally found it uncomfortable.
esspii on r/Accounting

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

Sadly, shortly after getting it I noticed lower back pain, and the Atlas headrest also feels too low for me. Now I’m really unsure if I should have gone with size C instead.
Hamdudelda on r/hermanmiller
The chair itself is in great shape, impressed with the refurb quality. Problem is that I'm getting a ton of pressure under my thighs on the front of the chair.
inquisitive_investor on r/OfficeChairs
The seat is a snug fit, i have no real room to move without rubbing the plastic edges. When leaning back I also find that the plastic edge of the seat presses into my back. Again, its not game breaking
Dunzo123 on r/hermanmiller
Weighing it up? The full report has the other side — what 65% of owners like about it, who it's for, and every sourced quote. Full Herman Miller Aeron Size B owner report →