22% of 18 verified Sonos Ace Ultraowners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 56% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“do NOT buy these for TV audio swap. the feature sucks. source: i own these headphones.”— @Beanz0911 on YouTube
“These are nice, however these are not the Sonos headphones we’ve all hoped for. The handoff feature feels like a gimmick, just give us a proper pair of Wifi headphones that appear as an independent endpoint. ANC is average, my AirPods Pro’s are still massively better than these”— @superhoops73 on YouTube
“I've had my Sonos Ace Ultra for 10 days. I just submitted a request to return them. They are not ready for prime time, the linking feature has major connection issues.”— @Instegone on YouTube
“So, yeah, returned the Ace Ultra. It's so annoying to get all the sound drops and "static" while on the TV swap thing... I really hoped that it's not gonna be a problem on this version, but apparently it still is”— ImportantPossession3 on r/sonos
“I think it’s a fairly subtle improvement, but not negligible. I don’t think it’s worth upgrading tbh, and I’ve returned mine.”— bogdalene on r/sonos
“I hate mine, good for music but the noise cancelling is so poor.”— te__bailey on r/sonos
“Linking doesn’t work well for me when I am trying to push/pull from or to my arc. I use Apple devices and the headphones and there is a clear issue among them, the headphones and the sound bar. Really disappointing this don’t work, after coming from Sonos ace the ultra connectivity just don’t work properly.”— mkzero04 on r/sonos
Not complaints — practical notes from owners that didn't affect the score.
“disabling user comments tells me Sonos (or any other brand) doesn’t want people to be heard and tells me there is defo something wrong with it.”— Aggravating_Plan11 on r/sonos
“I was just prompted to update my Ace Ultra. Tried searching on here for info on what the update changed, but couldn't find a post. Google isn't showing me any articles about it either. Anyone know? UPDATE: Build is 2.8.36-4c1cc2bbb”— teamcooperuk on r/sonos
“It seems like ever having to change a battery was never in their plans. This is the most convoluted process I have seen for changing a battery in a high end headset. Wow! No wonder they removed comments lol. Glad I don’t own these.”— SuccessFormer3854 on r/sonos
“My fellow ace ultra owners, go to the app and update your headphones. Improvements to sound, pairing, and tv link.”— thanosismyonlyfriend on r/sonos
“Where and when did they sell people on this being easy? What marketing are you referring to? Sonos employees on this sub were noting as soon as the Ace Ultra were announced that replacing the battery would require some repair/teardown knowledge.”— chriswelch on r/sonos
“Does this actually work for you? For me it doesn’t, very frustrating”— mkzero04 on r/sonos
“Same app yes. Just got mine so I haven't tested the soundbar to headphone aspect since my power is out currently lol. Not sure you can do both. Think it's either bar or headphone.”— dbdynsty25 on r/sonos
“I love that the Ace Ultras have user-replaceable batteries. The replacement battery is only $25 on the Sonos site. That's a huge user-centric feature that not enough reviewers are talking about.”— WiscoPhil on r/sonos