Schlage Encode Plus Smart WiFi Deadbolt · problems & reliability report

Schlage Encode Plus Smart WiFi Deadbolt problems: what real owners report

18% of 130 verified Schlage Encode Plus Smart WiFi Deadboltowners don't recommend it, and 1 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 75% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Trend
Recent owners are more negative than older ones — the last six months run 60% recommend vs 75% all-time. Whatever the issues are, they aren't going away.

Most common complaints

In owners' own words

“This is crap you all need to record the WiFi setup”
— @dnldnl4880 on YouTube
“Biggest complain about this lock is the keypad does not light up enough to see the numbers well”
— @wildcard157 on YouTube
“Very unreliable. Schlage sent a new lock and still happening.”
— @susanneminogue3127 on YouTube
“My biggest concern is the absence of a door sense that will tell you if the door is closed or ajar”
— @saugustineosabi on YouTube
“the keypad would not light up but it would try and operate only to give a lock jammed error.”
— @iwrin on YouTube
“Have used Schlage Encodes for 5 years. SUPER thirsty on the AA batteries.”
— @32Regular on YouTube
“I have one of the Schlage Encode Plus deadbolts but it is going back to Lowes. I just think the whole smart lock category is too much of a mess for me to spend $350.”
— willdeliver4money on Reddit
“Then I started getting severe battery drain on my Schlage Encode Plus, and the lock dying without even giving a low battery warning.”
— xzapx on Reddit
“However as soon as I leave the house for any length of time I see a No Response and can't control them remotely. It's really frustrating.”
— hatchcrab on Reddit
“It is already close to $80 more than the previous version, so If I want it I have to now buy an $80 homepod to be able to lock/unlock quickly”
— @Nikolee on YouTube
“This past week, the deadbolt lost connection to wifi and, after troubleshooting, the only thing that I could do to get it working again was a factory reset.”
— tippytoe_ on Reddit
“My Schlage Encode Plus decided to prompt itself to be re-added 2 days after it was first added, and despite hitting cancel, it then broke HomeKey and I had to set up the lock again.”
— flimflamflemflum on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

“I'd say the batteries last around 3 months so not awful. You can set it up so you get notifications on your phone wherever you are, it tells you what coffee unlocked it and when.”
— jhev1 on Reddit
“The dirty secret about the Schlage Encode Plus is if you don’t have a lot of Thread devices with router capability, you’ll get dodgy performance unless it is located very close to your border router (hub).”
— lex_hair on Reddit
“I have a Schlage Encode Plus and I use to experience the same issue every few days it will go offline, what worked for me I restarted my router.”
— peligon2 on Reddit
“one of my four schlage encode plus locks has stopped responding and required taking the batteries out and putting back in to start working again”
— Atmp on Reddit
“I am a couple months shy of a year and my battery is at 49% that has been Thread connection.”
— skithegreat on Reddit
“I run Schlage encode plus locks with energizer lithium disposable batteries and they last 6+ months. The only issue I have is occasionally it will drain one battery instead of all equally.”
— TheLegendofSpeedy on Reddit
“4 AA Duracell batteries lasted me 4 months”
— Thajandro on Reddit
Weighing it up? The full report has the other side — what 75% of owners like about it, who it's for, and every sourced quote. Full Schlage Encode Plus Smart WiFi Deadbolt owner report →