16% of 232 verified Schlage Encode Smart WiFi Deadboltowners don't recommend it, and 2 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 81% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“The Schlage encode is actually not designed to stand up to that level of humidity. I learned this after going through their customer support for each lock that stopped working.”— Captain_hindsight126 on Reddit
“Spent a week mucking about with this Schlage encode smart wifi deadbolt and this is the only thing that got it going. Only problem is that turning 5 GHz back on I lose it again.”— kiwikiwi373 on Reddit
“I have Schlage Encode smart locks but honestly the old school lock box with the lock and key is just as easy if not easier. No worries about internet outages or dead batteries. I'm slowly going back to just lock boxes.”— topgun22ice on Reddit
“It eventually got reliable but it just doesn’t do enough to justify its cost. Its auto lock function is useless because it can’t detect if the door is closed or not.”— sienar- on Reddit
“This past week, the deadbolt lost connection to wifi and, after troubleshooting, the only thing that I could do to get it working again was a factory reset.”— tippytoe_ on Reddit
“but it drops off the wifi all the time and is very difficult to reconnect. It could be an issue with my internet, but it’s been a major headache either way.”— kaytay3000 on Reddit
“We've got 3 schlage encode smart locks. They'd be great cuz at least half the time, they don't work even if you put in the correct code. That's what I call, extra security!”— anoldradical on Reddit
“I had a Schlage Encode smart lock on the front door that died during the guest’s stay so I have him the key for the side door lock”— flyonethewall477 on Reddit
“Issue presents itself when first initiating the device and it will not connect to WiFi or say “Unable to connect to Access Point””— kreices on Reddit
“If a user presses the physical unlock button then the door is unlocked and the “auto lock” of the mobile app does not engage.”— cdbessig on Reddit
“I’m using the Schlage Encode and even though I like every other aspect of it, I don’t recommend it for HA.”— HeyThanksIdiot on Reddit
“I have 2 Schlage Encode Plus locks set up in Thread Mode (confirmed and viewed inside the Eve App in Thread Network) at a house that has 4 brand new new Apple TVs and a HomePod Mini”— hatchcrab on Reddit
Not complaints — practical notes from owners that didn't affect the score.
“I have noticed that my Eve Smart Plugs and Schlage Encode Plus lock, plus a few Eve Sensors (all thread) sometimes take a few seconds to update status.”— WJKramer on Reddit
“That's the case with my Schlage Encode Plus. The part that actually works to secure the door seems to be mostly indistinguishable from the Schlage dumb deadbolt that I replaced.”— hope_still_flies on Reddit
“my Schlage Encode Plus lock that had been running flawlessly since I installed it months ago.”— Odd-Dog9396 on Reddit
“I have a Schlage Encode Plus and I use to experience the same issue every few days it will go offline, what worked for me I restarted my router.”— peligon2 on Reddit
“I have a Schlage Encode Plus which is connected with Thread. It isn’t connected through WiFi even though initially I had it setup on WiFi”— skithegreat on Reddit
“The dirty secret about the Schlage Encode Plus is if you don’t have a lot of Thread devices with router capability, you’ll get d”— lex_hair on Reddit
“Charging them is rare, several months between charges. That’s our main front door, so it sees the most use”— Cat3TRD on Reddit
“Then I got a Schlage Encode Plus. Using Thread. I’m at 12 months and battery is at 48%.”— pacoii on Reddit