Bose Smart Soundbar 900 · problems & reliability report

Bose Smart Soundbar 900 problems: what real owners report

43% of 214 verified Bose Smart Soundbar 900owners don't recommend it, and 1 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 44% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

“Made the switch from Bose to Sonos. Not one regret.”
— @vwmafia1360 on YouTube
“NO DTS... no thanks!”
— @gb3496 on YouTube
“My biggest issue with Bose, was their change of eco system.”
— @si0054 on YouTube
“it's cutting out and making clunking and popping sounds”
— @polofunk on YouTube
“It sure is pricey. Near the cost of a 77" oled tv. SMH”
— @JP-xb9qd on YouTube
“they are both the same and bose is rippng people off”
— @paulfarrar1147 on YouTube
“my 900 won't stay connected and has now stopped turning on altogether...I've had issues since i bought it and i regret this purchase”
— @diamondsandlipgloss on YouTube
“That glossy top tho 🤮”
— @BizzleByron on YouTube
“I have return my 3rd BoseSB900. Got myself the Harman Kardon multibeam 1100, sound better than the Bose900. No such issue.”
— Foreign_Exit_632 on Reddit
“Sometimes the sound is find for a few weeks then it can drop out for no reason. Like even changing channels. This must be a firewire issue. I have learned to live with it. Also the app is the worst about connecting to the speaker.”
— spdbeachal on Reddit
“I had the bose smart soundbar 900 and it just kept failing to play the audio. I had to disconnect at least twice per day. I ended up returning it.”
— Fresh_Aside5434 on Reddit
“I also have a Bose Smart Soundbar 900 and it stops working when I skip commercials with my TiVo. I've been working on the problem with Bose Support for months.”
— Life_Ad4068 on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

“I had a lot of HDMI/CEC-Audio issues (no sound after some time after switching input types). However the latest firmware version v10 seems to have solved this issue.”
— Joel_Hortler on r/bose
“My current battle with the soundbar is same as I've had with the Polk and Klipsch before it - having it power on and produce sound reliably.”
— pilgrimpete on AVS Forum
Weighing it up? The full report has the other side — what 44% of owners like about it, who it's for, and every sourced quote. Full Bose Smart Soundbar 900 owner report →