25% of 190 verified Samsung HW-Q990Downers don't recommend it, and 7 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 65% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“Me pasó esto con la HW-Q990D”— @cipsch on YouTube
“Bass is another issue with this bar the tiny 8inch sub needs more omph emphasis with larger 10 or 12inch”— @andyzs2k on YouTube
“he tenido que traer la barra al servicio técnico, por qué se me bloqueó completamente”— @aaronforcadellferreres5424 on YouTube
“The app is a security risk and transmits user data.”— @TurboLoveTrain on YouTube
“those heights could not reflect from almost 20ft ceiling at all. I ended up buying Ambeo max from Sennheiser”— @arikononen4022 on YouTube
“mi barra Q930D simplemente dejo de funcionar”— @eduardoarguello9515 on YouTube
“my Q990D bought in Sept 2024 also auto-updated from 1016 to 1021.2 and sound doesn’t work. Tried resetting and all the extra steps, but nothing.”— SpaceFunkyMonkey on Reddit
“I had the Q990B and to be honest was not impressed maybe i had it”— @SpankyGolfaddict65 on YouTube
“I personally don't like the Q990D after the test cause I think the Bose Acoustimas 10 which my parents use still sounds so much better”— @rinaldijames on YouTube
“that's a horrible horrible soundbar ... dolby atmos up firing speakers is a joke”— @gatosgataros2218 on YouTube
“Samsung could make their remote experience better, but they choose to push you to the app. Don't encourage this.”— @Omniverse0 on YouTube
“My HW-Q990C subwoofer has this annoying popping sound, and I’m disappointed Samsung won’t do a thing to help. Steer clear if you actually value quality and support”— @sabinam6245 on YouTube
Not complaints — practical notes from owners that didn't affect the score.
“I actually have a Q990D now, and it does great with most formats except some older ones like DTS-ES Matrix.”— Buzz_Buzz_Buzz_ on Reddit
“i can confirm the samsung q990d works completely wirelessly (WiFi); also you can play dolby atmos.”— Hulk782 on Reddit
“I know the Q990D has HDMI 2.1 but for me the VRR was a bit glitchy so I go PC>TV>Soundbar.”— h107474 on Reddit
“at least with the q990d you can adjust the volume of the rears and change it left/right as well. For me in my usual seating position the right rear is a bit closer to me than the left rear so I have the right rear turned down a bit in volume to make it equal to my ears.”— 9MillimeterPeter on Reddit
“Q990D has small woofers when compared to stereo setup. It is just physics :)”— Babrungas on Reddit
“potentially also i have a wrong memory or feeling of sound bubble of q990d”— darksun_80 on Reddit
“Made gaming through my Soundbar (Samsung Q990D) impossible due to constant black screen flickering. Had to go straight to the TV HDMI which didn't support Dolby True HD or DTS. Just tested the update and it has completely resolved the problem! I can now use my Soundbar again as intended.”— Ok-Bullfrog5059 on Reddit
“the direct to the Q990D sounds much crispier and clearer to me.”— tomsmac on Reddit