Sonos Beam Gen 2 · problems & reliability report

Sonos Beam Gen 2 problems: what real owners report

15% of 280 verified Sonos Beam Gen 2owners don't recommend it, and 1 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 67% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

“no bluetooth? no thanks”
— @bbbf09 on YouTube
“Dude how tf can you not connect to it through bluetooth?”
— @JacaboBlanco on YouTube
“the width of these speakers do NOT rival home theater towers”
— @mntage1 on YouTube
“It has eARC compatibility issue with Samsung QLED. Horrendously latency”
— @acche-v on YouTube
“I'll pass on the Sonos.”
— @dunvat52 on YouTube
“No Bluetooth, is also absurd for essentially a budget product that is for folks who want a one and done.”
— @adamtaylor9617 on YouTube
“Completely agree that the Beam + Sub is mismatched (for price/performance).”
— @richardkaufmann on YouTube
“Nothing but problems getting it to work with YouTube Music and especially playlists. It's a known issue to Sonos and has been going on for 2 years. I didn't know until I started getting the same problem as everyone else. Mine was returned.”
— @DaveCooper-s3s on YouTube
“Sound was underwhelming and the optical cable really didnt work.”
— @andya9050 on YouTube
“Now it is working one day and the next day the sonos app claims there is no products installed, can't be found etc. After a few days, the system works again.”
— EbooT187 on Reddit
“Got a new one, and I could swear it's nowhere close in sound quality to the first one. Bass is basically non-existent (but was pretty punchy on the first one).”
— PriorMental9394 on Reddit
“I had these dropouts with the Sonos Beam Gen 2. After researching and calling the Sonos technicians, I learned that it's a widespread issue with this soundbar combined with LG OLED TVs. I gave it back”
— Fendera on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

“Btw I’m thinking of returning the Beam 2 because the sound of the A80J is already very good.”
— Username000-1 on r/sonos
Weighing it up? The full report has the other side — what 67% of owners like about it, who it's for, and every sourced quote. Full Sonos Beam Gen 2 owner report →