Sony WF-1000XM6 · problems & reliability report

Sony WF-1000XM6 problems: what real owners report

38% of 99 verified Sony WF-1000XM6owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 42% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

In owners' own words

I felt like 1) they stuck out so much further than my ears 2) I tried every tip they gave and none of them felt secure.
PinkZeppelins on Reddit
I’ve literally been having this issue on 4 different iPhones starting in 2017 and across all WF-1000X generations.
TurboLagGalore on Reddit
For this reason alone..i would avoid sony like pleague, anti consumer tactics should be boycotted.
Ssonyk on Reddit
overall I'm disappointed. There are just so many drawbacks. Ergonomics suck, they are just too big
Starbuckz42 on Reddit
Sounded good in noise canceling was great but the first pair broke, i needed a pair right away.
NewResponsibility163 on Reddit
will never buy TWS from Sony it have battery drain issue last time i bought wf xm4. sucks
Blue_545 on Reddit
My issues with the XM6 are more around how uncomfortable they are compared to the Jabras
LegDayDE on Reddit
I have an S23 Ultra and have issues, I might have to reset everything and try again.
momalle1 on Reddit
the foam tips and XM6 are worse at noise cancelling than my XM4 with silicon tips
13hoot on Reddit
I was surprised at how poor the ANC was with the Sonys. It's genuinely not great
Ill_Lead_9633 on Reddit
Couldn’t keep up for professional calls; settled down with bose QC ultra gen 2
sffreaks on Reddit
So double design failure: can't be turned on without a charged case (silly) the case prioritizes charging the buds to the point that it can no longer turn them on
famebait on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

I never use the buds 8h in a row, except long flights...is based on several youTubers reviews and my personal experience,what I get with 4h on, but yes, with battery care on...
DinDjarin1111 on Reddit
I just picked up mine (white color) last week at a Don Q in Fukuoka, duty/tax free, for ¥36K, with exchange rate at ¥160 to 1USD at the time, cost only USD $223 brand new
ckcklho on Reddit
I'd be interested in more comparisons between these and the XM5 because so far it seems that if you're satisfied with their sound, there is no reason to upgrade apart from a better microphone.
McManus26 on Reddit
Japan XM6 earbud has slightly different tuning than international market. I think it sound great, lush/warm vocal with well done big bass. I am guessing Japan xm6 tuning is the original tuning.
AbroadPractical8936 on Reddit
I bought it at Bic Camera, which is their electronic store that's everywhere in Japan, for ¥40,500. Not yet. Only on my iPhone. I do plan to try it on my Switch 2 and Mac when I'm back from my trip.
Remarkable-Hunter-71 on Reddit
Nice. I'm thinking I'll use my extended warranty to return my XM5s and basically trade them for the 6s whenever they come out. Hopefully it isn't too much longer
Wise-Fruit5000 on Reddit
Really you can do that? I've got a pair of xm5 with a year left on the warranty as well but I figured they'd send another pair of xm5 especially since this is a brand new release and xm5 will be plentiful
llunga13 on Reddit
I got the wf xm6 today. I felt like there was a lot of white noise from the anc. I mean it's a lot more noticeable than the wh xm6 and a bit more than the wh xm4. What do you think?
Internetolocutor on Reddit
Weighing it up? The full report has the other side — what 42% of owners like about it, who it's for, and every sourced quote. Full Sony WF-1000XM6 owner report →