28% of 79 verified Sony STR-AN1000owners don't recommend it, and 3 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 65% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“The an1000 has a well documented problem with hiss and crackling with streaming. I experienced this first hand with my unit using airplay even with repeated unit resets. Returned to Best Buy for a similarly priced Yamaha Rx V6A and no problems at all with streaming”— Odd-Complaint-5291 on Reddit
“I bought new Sony TA-AN1000 receiver after couple of days the receiver start pop sound and goes to protect mode then turn off and back on in 5 to 10 second.”— Logical_Pen5234 on Reddit
“I HATE the Sony AN1000. It will randomly shut off and reboot itself for no apparent reason. Wish I never got it.”— Y3earZer0 on Reddit
“Many connectivity issues including center channel connectivity, software upgrades, Roku connectivity issues. Just not user friendly.”— @herminiodiaz1581 on YouTube
“Sony an1000 is a piece of crap. Glitchiest receiver I ever had. Makes PS5 screen go green on HDMI A and B Screen flashes off and on. Crap remote.”— SatisfactionWeary225 on Reddit
“Avoid Sony Receivers, I'm stuck with a receiver that I have to hit to get the left speaker output working every start.”— @AegisHyperon on YouTube
“Yes they’re junk and support is worse. I have a str-an1000 it half way works with harmony remotes but here’s the kicker it comes on later all by itself after you turn it off to standby. 10 minutes 15 minutes who knows.”— waltonfc on Reddit
“For what it's worth, I had a lot of weird issues with my AN1000 and AS5000es receivers before I returned them”— getfive on Reddit
“A huge disapoiment and massive let down for sony's customer.”— @lucbeauvais1847 on YouTube
“I'm sending back my TA-AN1000 as it is the most buggy device I've ever had the dis-pleasure of using. I had everything from signal loss, pops, hissing, remote would randomly disconnect, it would turn on by itself and turn on other connected devices, I'd loose control of my fire tv and apple tv, I had to reboot the receiver to get back Atmos.”— Spliff_Spliffington on Reddit
“Unfortunately the audio issues with Apple TV and my Sony have driven me up a wall. My current "solution" is I have switched the TV to "game mode" and that results in audio/video that is in sync. The downside is I lose Dolby Vision.”— OcelotEnvironmental1 on Reddit
“I prefer not to use 360SM anyway, you lose direction and detail. It’s noticeable more LFE heavy, which makes sorting your sub levels out a waste of time if you use it.”— Matsmashed on AVS Forum
Not complaints — practical notes from owners that didn't affect the score.
“However if they are connected to the AVR (Sat and Media), the audio is out of sync with varying results. Using manually set delay to 230 ms gets close, but not perfect, depending on content being played.”— Attila7 on AVS Forum
“every time I turn the receiver on, the display on the reciever no longer shows D.C.A.C., SPA, HDMI OUT A, or NETWORK. All of those have disappeared. I can also confirm that the D.C.A.C. (auto calibration) is not being used.”— anonymous on AVS Forum
“there's still an A/V sync issue when devices are run through the receiver to the TV, except while in Game mode.”— bakedlays5447 on AVS Forum
“I’m learning to live with it I guess. Not a big problem but annoying to me.”— jeep05 on AVS Forum