Kindle Paperwhite (12th Gen) · problems & reliability report

Kindle Paperwhite (12th Gen) problems: what real owners report

15% of 27 verified Kindle Paperwhite (12th Gen)owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 70% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

“Amazon/Kindle no longer allows you to download your own books. That was the last draw for me.”
— @mikenobles5992 on YouTube
“They changed the size just enough to force everyone to buy new cases.”
— @B9M3 on YouTube
“Waiiit you get ads on your E Reader and you are locked into the amazon ecosystem? What in the world?”
— @MisterMorrigan on YouTube
“My biggest complaint with Amazon is the fact you only lease ebooks from them and actually have no rights to them at all”
— @bobganskow on YouTube
“The kindle was driving me crazy with constant ads! To have constant ads as a screensaver when you just want to enjoy a nice book is INFURIATING.”
— @Bree_Han on YouTube
“Kobo Clara Colour is better than my Kindle Paperwhite”
— @bubbles1978 on YouTube
“Amazon really don’t listen to their customers, nobody wanted this. We want an oasis”
— @Fyireuben on YouTube
“One would have to be a real clown to still opt for this Kindle.”
— @ydv.gautam on YouTube
“I am definitely moving away from it and going with Kobo instead.”
— @NatalieRath on YouTube
“What puzzles me is why they have no Kindle with buttons.”
— @BERO73 on YouTube
“I can't possibly read this with one hand while laying flat on my bed.”
— @radomu1 on YouTube
“Kobo is yours, Kindle is Amazon’s not yours. Even the books you buy are not truly yours.”
— @CardelliFamof8 on YouTube
Weighing it up? The full report has the other side — what 70% of owners like about it, who it's for, and every sourced quote. Full Kindle Paperwhite (12th Gen) owner report →