Kindle Paperwhite (12th Gen) · problems & reliability report

Kindle Paperwhite (12th Gen) problems: what real owners report

15% of 27 verified Kindle Paperwhite (12th Gen)owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 70% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

Amazon/Kindle no longer allows you to download your own books. That was the last draw for me.
@mikenobles5992 on YouTube
They changed the size just enough to force everyone to buy new cases.
@B9M3 on YouTube
Waiiit you get ads on your E Reader and you are locked into the amazon ecosystem? What in the world?
@MisterMorrigan on YouTube
My biggest complaint with Amazon is the fact you only lease ebooks from them and actually have no rights to them at all
@bobganskow on YouTube
The kindle was driving me crazy with constant ads! To have constant ads as a screensaver when you just want to enjoy a nice book is INFURIATING.
@Bree_Han on YouTube
Kobo Clara Colour is better than my Kindle Paperwhite
@bubbles1978 on YouTube
Amazon really don’t listen to their customers, nobody wanted this. We want an oasis
@Fyireuben on YouTube
One would have to be a real clown to still opt for this Kindle.
@ydv.gautam on YouTube
I am definitely moving away from it and going with Kobo instead.
@NatalieRath on YouTube
What puzzles me is why they have no Kindle with buttons.
@BERO73 on YouTube
I can't possibly read this with one hand while laying flat on my bed.
@radomu1 on YouTube
Kobo is yours, Kindle is Amazon’s not yours. Even the books you buy are not truly yours.
@CardelliFamof8 on YouTube
Weighing it up? The full report has the other side — what 70% of owners like about it, who it's for, and every sourced quote. Full Kindle Paperwhite (12th Gen) owner report →