Beats Powerbeats Pro 2 · problems & reliability report

Beats Powerbeats Pro 2 problems: what real owners report

52% of 48 verified Beats Powerbeats Pro 2owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 38% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

The Beats went back to the store after a week
@JavisBoomTech on YouTube
they just also happen to be most returned
@Crackmonkey809 on YouTube
Apple got to be the laziest devs to not even include an equalizer when the entire industry offers an equalizer app for their headphones.
@charaznable8072 on YouTube
I'm sending them back the Beats FIt Pro sound better and the ANC is much better.
@4251rupert on YouTube
suenan horribles los tuve que devolver
@Mtbhtx on YouTube
the sound quality and noise canceling was really disappointing
@Shady350_ on YouTube
Noise cancelling is mediocre at best, no message announcements, even after option is enabled, and the comfort in the inner ear canal is not that good
@MarcChauhan on YouTube
Could not get the seal to show a good fit with any of the included buds. In the gym I could hear quite a bit more external sound compared to my Beats Fit Pro. Returned.
@SwindonRower on YouTube
I upgraded to these from the original Powerbeats Pro and I am so not impressed.
@StormyG32 on YouTube
ANC is not very good on these ones, it is a deal breaker for me, even if I really like the stem
@ismajim on YouTube
just returned them, Bose sounds soooo much better with way better noise cancelation and cheaper
@AUTOIGN on YouTube
They literally sound like the free earbuds you get on a plane lol. Shrilly, harsh highs and tinny mids. Sounds like you're listening through a tin can.
universal_cereal_bus on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

It only slips out a little, but not enough for you to have to push it back in a lot. It doesn't make much sound as well like rubbing etc.
avariqfr30 on Reddit
Weighing it up? The full report has the other side — what 38% of owners like about it, who it's for, and every sourced quote. Full Beats Powerbeats Pro 2 owner report →