Beats Powerbeats Pro 2 · problems & reliability report

Beats Powerbeats Pro 2 problems: what real owners report

52% of 48 verified Beats Powerbeats Pro 2owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.

For balance: 38% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score

Most common complaints

In owners' own words

“The Beats went back to the store after a week”
— @JavisBoomTech on YouTube
“they just also happen to be most returned”
— @Crackmonkey809 on YouTube
“Apple got to be the laziest devs to not even include an equalizer when the entire industry offers an equalizer app for their headphones.”
— @charaznable8072 on YouTube
“I'm sending them back the Beats FIt Pro sound better and the ANC is much better.”
— @4251rupert on YouTube
“suenan horribles los tuve que devolver”
— @Mtbhtx on YouTube
“the sound quality and noise canceling was really disappointing”
— @Shady350_ on YouTube
“Noise cancelling is mediocre at best, no message announcements, even after option is enabled, and the comfort in the inner ear canal is not that good”
— @MarcChauhan on YouTube
“Could not get the seal to show a good fit with any of the included buds. In the gym I could hear quite a bit more external sound compared to my Beats Fit Pro. Returned.”
— @SwindonRower on YouTube
“I upgraded to these from the original Powerbeats Pro and I am so not impressed.”
— @StormyG32 on YouTube
“ANC is not very good on these ones, it is a deal breaker for me, even if I really like the stem”
— @ismajim on YouTube
“just returned them, Bose sounds soooo much better with way better noise cancelation and cheaper”
— @AUTOIGN on YouTube
“They literally sound like the free earbuds you get on a plane lol. Shrilly, harsh highs and tinny mids. Sounds like you're listening through a tin can.”
— universal_cereal_bus on Reddit

Setup quirks & things to watch for

Not complaints — practical notes from owners that didn't affect the score.

“It only slips out a little, but not enough for you to have to push it back in a lot. It doesn't make much sound as well like rubbing etc.”
— avariqfr30 on Reddit
Weighing it up? The full report has the other side — what 38% of owners like about it, who it's for, and every sourced quote. Full Beats Powerbeats Pro 2 owner report →