40% of 571 verified Sony WH-1000XM6owners don't recommend it, and 17 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 35% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“the ANC not working upto the mark and some issue with the overall performance of the headphones as compared to how everyone created the hype around it being a god tier headphones”— Leading-Acanthaceae2 on Reddit
“THIS HAPPENED TO ME TOOOOO, dude I literally can’t find ANY posts talking about this issue! I literally never used them to work out though or even touched them while I was sweaty”— Either_Yellow_4686 on Reddit
“So double design failure: can't be turned on without a charged case (silly) the case prioritizes charging the buds to the point that it can no longer turn them on (even sillier)”— famebait on Reddit
“Right hinge broke this week thats when I found the class action and other complaints. I bought the repair kit and its OK now, but Sony is on my purchase blacklist for forseeable future”— koliat on Reddit
“The solution of just connecting to the mac's microphone is not that good because we paid $450 for an awesome noise canceling headphone which enhances your voice during calls.”— mikels_burner on Reddit
“I also bought these recently and found out that the ANC only cancels static noises and doesn't cancels people talking or non constant noises 🫤 (without music playing) very disappointing 😕”— sorcerersupreme2 on Reddit
“I did this after mine broke. Just superglued the hinge and reinforced with nylon and acrylic to keep it from breaking again. The hinge just broke one day without warning”— paulvigo on Reddit
“I don't think Sony gives two shits about durability or quality at this point. They are outsourcing their TVs, headphones are only good for tech and use cheapest plastic”— toweliel on Reddit
“To be honest I really don’t think the newer models past mark 4 are anywhere near as durable and fit to last. These feel like disposable headphones that will look old and gross in a year or two”— Nemo1002 on Reddit
“Yeah, premium product that doesn't have premium, probably could even say basic features at this point, screams that it's only "premium" for those who want to show off.”— UndefFox on Reddit
“Durability is a massive problem for the Sony - read the reviews regarding the cracks in the hinges!! Happened to me after 2 years so recently switched to Bose QCU2.”— InTimeOfLilacs on Reddit
“The issue I have with the Sony XM6 headphones is that they tend to cause my ears to become warm and sweaty, especially during extended use. This discomfort can be quite distracting”— No-Seaworthiness7880 on Reddit
Not complaints — practical notes from owners that didn't affect the score.
“Bad fucking ass. I got a pair of XM6s that I'm in the middle of integrating into my PC setup. This, along with the GMAP profile update, this should be a pretty awesome experience!”— NickAppleese on Reddit
“What’s still a mystery to me is why disabling LDAC makes the problem go away entirely. If it were a physical issue with the mic (like moisture), wouldn't it happen with every codec?”— Jhangd on Reddit
“My XM6 is still using SBC @ 45hz on 150 Ms latency. Clicking on "codec in use" does not let me switch to anything else. I would want a low latency mode... How can I achieve that ?”— reallydude777 on Reddit
“I did receive mine, however I just sent it back because it was faulty (intermittent static in right cup). Not sure when I'd be getting my replacement. Haven't been given a date yet.”— clo_o on Reddit
“https://preview.redd.it/3rt2xt7tsisf1.jpeg?width=1440&format=pjpg&auto=webp&s=7eaa735d70ba319153da11fe3131b63c223236fa Congrats man.. this is my all time fav EQ after trying so many.”— Doudar on Reddit
“For that reason i ordered the wc padz xl for my xm6 , when i looked at reviews they say the regular sized wc pads solved the issue , the xl should be comfortable for long usage”— KareemShabaka on Reddit
“Does the XM6 still do the…. [BEEP] POWER ON BEEP] BLUETOOTH CONNECTED [BEEP] BLUETOOTH SECOND DEVICE CONNECTED because honestly removing that alone might be enough to get me to upgrade”— ohmysocks on Reddit
“so many YouTubers say the Bose has muddy sound as compared to Sony.. but they also say Sony has clamping head force and thus very uncomfortable which Bose is very very comfortable”— DepartmentGeneral661 on Reddit