49% of 37 verified August Wi-Fi Smart Lock (4th Gen)owners don't recommend it — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 35% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“It hasn’t been as reliable as my old August Pro + Connect. It’s been disconnecting from Wi-Fi frequently and the original batteries had gone completely flat in less than 2 months.”— d3rw1n on community.home-assistant.io
“yea its a bit of a mess. I tried setting up the gen 3 Pro with both an iphone and ipad pro, neither worked better than the other (homekit didnt work).”— bizzyunderscore on Reddit
“The august hits most of those ticks but I already got burned on them with how bad the auto unlock worked.”— Newton715 on Reddit
“I just can’t recommend them anymore and I’m actively shopping for a replacement”— Gmania27 on Reddit
“the app just keeps “loading/thinking” and I never get the final confirmation”— luciomarg on Reddit
“I think that the Wifi version was just a bridge too far for the technology.”— DracoSolon on Reddit
“Even without this issue, their software has always been problematic for me.”— -ACHTUNG- on Reddit
“I had it for a few years and it's horrible. doesn't work half the times”— paata01 on Reddit
“The lock and its battery are dead more often than they’re working.”— Majestic-Sail1825 on Reddit
“It's criminal that this lock is still sold based on my experience.”— Buy-theticket on Reddit
“skip the August, cloud dependent and battery life is rough.”— molly_bolly on Reddit
“the August connect started to fail after a couple of years”— chinatowngate on Reddit
Not complaints — practical notes from owners that didn't affect the score.
“I thought I was just unlucky with the bridge! I had to have it within about 5 feet of the lock and facing it with direct line of sight otherwise it would flake out!”— bizzyunderscore on Reddit
“A mortise lock doesn't have mounting holes for a deadbolt, you have 2 options there : you can use double sided tape to stick the lock mounting plate to the decorative lock plate (the stronger the better ) .”— Gonefishing1717 on Reddit
“I'd be very interested in details. I've got an Emtek mortise lock w/3" thick door, making standard automation difficult, short of replacing the door.”— babecafe on Reddit
“I connected a new August Wi-Fi Smart Lock (4th Generation) to Home Assistant today. It is working fine, but it thinks the batter level is -100%.”— _Mike on community.home-assistant.io
“I have the same issue. Bottom lock I want to be able to use the August Pro Smart Lock and I’m willing to change the Mortise lock to a better one if needed. I just don’t know which one would work best with the August Pro Please help!”— chocotheboss on Reddit
“This happens when app switches between wifi and bluetooth. Never resolved. You nedd to restart app to be able to access lock.”— IndividualMoney4623 on Reddit
“I recently posted on the august sub that I received a 3rd gen for Christmas but couldn't figure how to use it since the lock's tail piece wasn't removable. Turns out I have a mortise lock and most people are telling me this isn't possible.”— irishnugget on Reddit
“That’s really disappointing..shoot. I was really looking forward to upgrading my 2 August locks. Now I’m not so sure it’s worth it. The updates hardware sure does look slick though”— krazygreekguy on Reddit