32% of 136 verified Yale Assure Lock 2owners don't recommend it, and 1 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 62% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“I bought this lock and had nothing but problems. I tried for TWO full days to get Home Key to work with no success.”— @JustinWinchester on YouTube
“I’ve owned Yale Assure and its meh in my mind. The module feels like jamming smart tech into a dumb lock and the lock itself is responsive overall but not crisp. I’ve also had jamming and configuration issues after the lock was set.”— ageis11 on Reddit
“I have the Yale Assure 2 and it drives me nuts that it reports the state wrong every so often.”— louislamore on Reddit
“The Auto Unlock is utter crap”— @whelmedmusic on YouTube
“Replace batterys on a door lock 4 times a year? No thanks lol”— @kaythinktank on YouTube
“They worked for a few months and suddenly stopped working the day a guest was checking in to my home.”— @deedeetee17 on YouTube
“DON'T BUY YALE ASSURE LOCK 2. Garbage for $280”— Pleasant_General_664 on Reddit
“I'm experiencing same issue with Yale Assure Lock 2 with ZWAVE but not as frequently. Super frustrating.”— lp1527 on Reddit
“Battery life sucks. Encode plus for the win”— @alexbonamy7511 on YouTube
“I had the same problem with my Yale Assure Lock 2 and removing the Wi-Fi module helped a lot. Seems like the constant connection just drains the batteries super fast”— DiscoSpider420 on Reddit
“I have 2 Yale assure lock 2. They started off great but after 6 months I’m looking to switch due to consistent connection issues. It’s such a mess for me when they go down”— Skeetx2 on Reddit
“My Yale Assure Lock 2 with fingerprint reader died after less than a year and it took so much back and forth with support to finally get them to agree to send me a new one.”— yettavr6 on Reddit
Not complaints — practical notes from owners that didn't affect the score.
“BTW - my setup was a PITA as the Yale instructions are out-of-date. For instance - scanning the QR code for lock S/N failed during setup, but typing it in manually worked.”— cz9h3d on Reddit
“I had to factory reset the Yale Assure Lock 2 and restart my phone several times to get it to pair.”— zerrudo on Reddit
“Set it up through the Yale Access app and works perfectly.”— ChuckChias on Reddit
“The initial setup was not smooth. I had to use an IOS device to initialize the setup and an Android device to complete a required update.”— Sambone950 on Reddit
“WiFi ones are a pain long term and Bluetooth needs a hub anyway. Z-Wave plus HA is just cleaner all around”— clara_brownie on Reddit
“I have the Assure 2 on both back doors (we have a rear garage) but the front door has a key lock.”— DM_ME_KUL_TIRAN_FEET on Reddit
“it works. Essentially, they just haven’t gotten around to certifying the ZW3”— lawstudent420 on Reddit
“I just ordered a pair of these this afternoon for the house I'm buying.”— RedTyro on Reddit