41% of 97 verified Aqara Video Doorbell G4owners don't recommend it, and 23 describe specific problems — based on real owner comments from Reddit, enthusiast forums, and YouTube.
For balance: 39% recommend it. This page collects the complaints so you know what you're signing up for — read the full owner report for both sides. How we score
“tuve el G4 y de vez en cuando, con cortes de luz o cuando al G4 le parecía, se perdía el enlace tanto con la campanilla como con las app de Aqara y de Apple HomeKit.”— Zealousideal-Video93 on Reddit
“I started with batteries without any issues for weeks. Switched to wired (installation done by a pro). Then it instantly had this issue.”— Old-Factor-3676 on Reddit
“Beware the Aqara. I gave up on it's crappy Wi-Fi and link from chime to doorbell, both of which failed constantly. Returned.”— OutsideBase813 on Reddit
“my G4 also died very soon after purchase. the prospects sounded amazing but in practice it was a waste of $100”— doubleshotofespresso on Reddit
“I also have this issue now and then to the point that I consider other brands. It is really annoying.”— TheShepardOfficial on Reddit
“wired connection can access SD card but no live video…. On firmware …0028.0046, think of returning…”— mcinc2020 on Reddit
“terribly disappointed in the range/connectivity between the doorbell and the chime repeater”— ranxoren on Reddit
“I’ve had the Aqara and replaced it with a Logitech after the Aqara died out of warranty.”— thunderflies on Reddit
“I went through two G4’s before ditching as they kept getting water inside from the rain”— TheWiredDad on Reddit
“And judging from all the posts here so far this seems to be alarmingly super common!”— Jayzedman on Reddit
“Yup same for me. Tried putting chime right next to doorbell and right next to router”— platinumbinder on Reddit
“My biggest issue with G4 is distance connection with the chime and in HomeKit, anytime some one rings the door, I can’t see the camera feed for a few seconds on HomeKit.”— jcsanta92 on Reddit
Not complaints — practical notes from owners that didn't affect the score.
“But not always. So far I have not found any connection with the settings. However, I also have the impression that it works much worse after connecting an external power supply (12V DC).”— AIexBV on Reddit
“I’m working with support to try and pinpoint the issue. When it jumps they remote diagnose the camera and say there is a corrupted file. It’s not my cards as brand new Sandisk and Samsung.”— RevolutionaryWait982 on Reddit
“I also had slow loading of the live feed in the Home app. I switched my default hub from a HomePod Mini to Apple TV 4K (Thread version), and it loads a lot faster now.”— TensaFlow on Reddit
“Hi, got the same problem when someone rings at my door. The Cam lose the connection with the chime and i need to restart the chime to connect again the cam.”— MiDa_RaDo on Reddit
“It‘s the night vision! I found the Problem after writing the Support. When i turn on night Vision the light is blinking blue and i cant ring the doorbell.”— ionar94 on Reddit
“Just tried everything. But noticed when it’s dark the device makes a clicking sound every few seconds. I think there’s an error with the night vision ….”— Necessary-Sorbet2962 on Reddit
“However it’s working fine in the Aqara app, feeds and all. The only thing I notice is the reported issue of it reverting to Smooth (low resolution).”— evoneselse on Reddit
“Thanks. Mine was acting up and not recording but still showing the live view. I deleted old recordings and it’s now working like it did. I have the latest atv 4k and the Aqara m2 hub.”— stumblingghost on Reddit