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Aqara Video Doorbell G4

Aqara Video Doorbell G4

Scored on 97 verified owner verdicts, from 218 comments read across 1 community
TL;DR
Most owners who stick with the G4 describe it as dependable once it is dialed in, praising clear video, a snappy live feed, easy HomeKit pairing, and a housing that shrugs off rain, heat, and cold over years of use outdoors. A sizable minority runs into a very different experience: the doorbell drops its link to the chime and cycles offline and online, often needing a hard power cycle or firmware update to recover, and for some it never fully resolves. Battery life is another sore spot, with some owners burning through AA batteries in days rather than months. A smaller group reports units dying outright within weeks, overheating in direct sun, or complaining about the narrow, horizontal field of view compared to rivals like Ring.

39% of 97 verified owners recommend the Aqara Video Doorbell G4, based on real owner verdicts aggregated from Reddit, enthusiast forums, and YouTube.

See the problems 40 owners report →

What 97 owners say
218 comments reviewed · scored on the 97 clearest verdicts
39%
Recommend
38 owners
20%
Neutral
19 owners
41%
Don't recommend
40 owners

23 owners report specific problemsin troubleshooting threads (setup, firmware, or hardware faults). These are capped in the score above so a problem-report thread can't dominate it — read them under the Doesn't recommend filter below.

Last 6 months:62% recommend(8 recent verdicts)↑ trending up 25pts vs older reviews
Source
Score
N
Counted in the score
Reddit
39%
97
Reviewed, but not counted — and why
No clear verdictiSetup, tips & quirks
39

The headline score reflects owners (Reddit, enthusiast forums), independent lab tests, blogs with no affiliate links, and YouTube owner-comments when they line up with owners. is shown for perspective but kept out here — hover the i for why.

What owners like
  • Long-term reliability with little to no downtime, some owners running the same unit for two-plus years without a single disconnect · 20 · 21%
  • Sharp, clear video and a responsive live feed that loads quickly in the Home app · 6 · 6%
  • Holds up well outdoors, surviving heavy rain, desert summers over 100F, and winter cold without issue · 5 · 5%
  • Fast, straightforward HomeKit pairing without needing to touch the Aqara app · 3 · 3%
What owners flag
  • Random disconnects between the doorbell and chime that go offline and online on their own and often need a full power cycle to fix · 28 · 29%
  • Batteries drain fast, with some owners swapping them twice a week or losing 10 percent charge a day · 7 · 7%
  • Units dying outright within weeks or shortly after the warranty ends · 6 · 6%
  • Narrow field of view and a horizontal video orientation owners wish was vertical · 6 · 6%
  • Overheating and false heat notifications when the doorbell sits in direct sun · 4 · 4%
Who it's for
A great fit if
  • HomeKit users who want direct HKSV pairing without the Aqara app
  • Buyers who plan to hard-wire it instead of running on batteries
  • Owners who want local SD card storage on the chime instead of cloud
  • Homes with mild sun exposure where overheating and disconnects are less likely
Look elsewhere if
  • Anyone relying on batteries alone, since owners report them draining in days
  • Buyers in hot, sun-facing installs prone to overheating and dropped connections
  • Owners who want a fix-and-forget device, given recurring firmware and chime-to-doorbell disconnects

Synthesized from what Aqara Video Doorbell G4 owners say — not a spec sheet.

Top quotes, sourced

218 reviewed · 97 shown
Sentiment
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Reddit▼ don’t recommend

My biggest issue with G4 is distance connection with the chime and in HomeKit, anytime some one rings the door, I can’t see the camera feed for a few seconds on HomeKit.

Reddit▲ recommend

the video quality and talk functions in the home app are great, so far i have no complaints with that and it's also really responsive.

Reddit— neutral

Biggest complaint right now with G4 is overheating issues (unfortunately my doorbell gets hit by the sun in afternoon/evening) and sometimes it drops connection for a couple of minutes

Reddit— neutral

I have the G4 and it does its job. However the negatives like others mentioned are: it’s clunky, orientation, doesn’t use existing chime.

Reddit▲ recommend

I use XTAR 4150mWh batteries and have recharged them once since installing in November 2024, and they are still showing >90% now.

Reddit▼ don’t recommend

tuve el G4 y de vez en cuando, con cortes de luz o cuando al G4 le parecía, se perdía el enlace tanto con la campanilla como con las app de Aqara y de Apple HomeKit.

Reddit▼ don’t recommend

I started with batteries without any issues for weeks. Switched to wired (installation done by a pro). Then it instantly had this issue.

Reddit— neutral

Got it wired and never looked back, amazing device now. Was terrible on batteries, smoked through batteries in less than 2 weeks.

Reddit▲ recommend

I also like the feature of having the chime where I want it instead of using the previous door bell chime.

Reddit▼ don’t recommend

Beware the Aqara. I gave up on it's crappy Wi-Fi and link from chime to doorbell, both of which failed constantly. Returned.

Reddit— neutral

I bought a silicone case for my G4. Aqaras own case actually. It handles rain perfectly, no problem so far. I live in Sweden.

Reddit▲ recommend

I've never had an issue with overheating on my G4 and when the suns out it get sun all day long

Reddit▲ recommend

I Have been using G4 for almost a year, and it's battery powered. It really has no downsides

Reddit— neutral

I really wish that chime unit had wall prongs on it. Or at least some other way to power it without running a cable to it.

Reddit▼ don’t recommend

my G4 also died very soon after purchase. the prospects sounded amazing but in practice it was a waste of $100

Reddit▲ recommend

I have been using mine for two weeks now without any connectivity or power issues so far

Reddit▼ don’t recommend

I also have this issue now and then to the point that I consider other brands. It is really annoying.

Reddit— neutral

The Aqara works. Not sure it’s my long term solution, but for now, at least I have a functional camera at the front door.

Reddit▲ recommend

if you’re still using the G4 and are happy with it (as was I) then it’s a tough call

Reddit— neutral

The old g4 had on device face detection which was crap but at least it worked from time to time with automations.

Reddit▼ don’t recommend

wired connection can access SD card but no live video…. On firmware …0028.0046, think of returning…

Reddit▼ don’t recommend

terribly disappointed in the range/connectivity between the doorbell and the chime repeater

Reddit▲ recommend

The 6 AA batteries last surprisingly long. Probably about 4-5 months on average

Reddit— neutral

I can have a full 10 days worth of recordings of all motion which triggers all the time and it’s fine still

Showing 124 of 97

Common problems & things to know

Practical notes owners raise — setup, quirks, and issues to watch for. They don't say whether the person likes the product, so they're not counted in the score, but they inform the pros, cons, and who it's for.

Redditⓘ good to know

Thanks. Mine was acting up and not recording but still showing the live view. I deleted old recordings and it’s now working like it did. I have the latest atv 4k and the Aqara m2 hub.

Redditⓘ good to know

I also had slow loading of the live feed in the Home app. I switched my default hub from a HomePod Mini to Apple TV 4K (Thread version), and it loads a lot faster now.

Redditⓘ good to know

It‘s the night vision! I found the Problem after writing the Support. When i turn on night Vision the light is blinking blue and i cant ring the doorbell.

Redditⓘ good to know

Hi, I had the same problem. Try turning off “Settings -> More Settings -> Prevent Accidental deletion” in the Aqara Home app. It hasn't disconnected for me for 3 days now. (I use it on external power WITHOUT batteries)

Redditⓘ good to know

I had the same thing, but updating the G4 to the latest firmware, then power cycling the chime, doorbell and HomePod solved this.

Redditⓘ good to know

My issues were caused due to a wrong power supply rating. Check the specs. Since I changed it all the issues went away.

Redditⓘ good to know

Duracell alkaline disposables. Switched to rechargeable now but honestly apart from less wastage no real difference.

Redditⓘ good to know

Also have the g4. I do get heat notifications early in the day. The front of my house is direct sun from 7a-2p ish.

Redditⓘ good to know

Chime unit is powered from USB-C and includes USB-C to USB-A cord so you can plug to any unused 5W USB power brick

Redditⓘ good to know

I had the same issue with the Chinese version, but found out that the problem is that repeater was hanged next to HomePod mini, which has been interfering the signal (maybe). I hanged repeater a little bit further from HomePod mini (10-15cm) and now it’s perfect.

Redditⓘ good to know

Same issue here in Germany. Using the g4 in hardwired mode. Restating via app, or restarting the chime did not help. However it recovers in about two seconds, after power cycling the cam via fuse switch. Chime connection indicated as strong (5 bars) FW: 3.5.2_0012.0030

Redditⓘ good to know

The extender box/chime is required for the doorbell to work (ie without it the doorbell will suffer no response error in apps). Each doorbell is factory paired to the chime and pairing into your home ecosystem is actually pairing of the extender box to your wifi network.

Redditⓘ good to know

Had a vey similar problem. I can see the camera through my home kit with no problem but I could never connect through my Aqara App. this drove me insane, I tried everything I am power connected what solved it for me, was reducing the resolution from 1080p to 720p ​ hope this helps you guys

Redditⓘ good to know

Received mine today. I can confirm an angle mount DOES come with it.

Redditⓘ good to know

No, it can’t. Inside there are 2 screws to connect (+) and (-) wires between 8 and 12V DC as you can see in the connection diagram here. The only USB-C connection is on the buzzer and i found that it need to be connected to power because it acts like a “hub” when it is disconnected the doorbell goes offline

Redditⓘ good to know

The chime is USB-powered. Cord included, brick not.