Over-Ear Headphones · owner-verdict comparison

Bose QuietComfort Ultra Headphones (2nd Gen) vs Sony WH-1000XM5: what real owners say

Real owners lean toward the Sony WH-1000XM5: 60% of 359 owners recommend it, vs 35% of 474 for the Bose QuietComfort Ultra Headphones (2nd Gen).

Verdicts aggregated from Reddit, enthusiast forums, and YouTube owner comments — affiliate reviews excluded. Sample sizes differ; judge accordingly. How we score

Bose QuietComfort Ultra Headphones (2nd Gen)

35%of 474 owners recommend
35% recommend · 23% neutral · 42% don't
Owners praise
  • Exceptional comfort for long sessions, owners repeatedly say they "disappear" on your head and can be worn for hours or all day, often rated more comfortable than the Sony XM6, Bose QC45, and even AirPods Max
  • Best-in-class active noise cancelling, especially for steady low-frequency noise like airplane engines, HVAC, and trains
  • Rich, detailed sound with punchy bass that many say sounds great right out of the box without needing EQ
Owners complain about
  • A persistent white-noise/hissing sound from the ANC circuit that owners describe as annoying during quiet moments, calls, and pauses in audio
  • A firmware update stripped out features many relied on, including cycling between paired Bluetooth devices via the headphone button, multipoint switching, and battery-percentage announcements on power-up
  • Creaking, popping, or clicking noises from the hinges and headband, plus a jarring "thump" when the adaptive ANC reacts to sudden noises like a door slamming
Full owner report →

Sony WH-1000XM5

60%of 359 owners recommend
60% recommend · 15% neutral · 25% don't
Owners praise
  • Class-leading noise cancellation
  • Comfortable and lightweight for long wear
  • Excellent, well-rounded sound quality
Owners complain about
  • Hinges crack or break, often within a year
  • Sound underwhelming or muddy for the price
  • Headband presses painfully on top of head
Full owner report →

Which should you buy?

Get the Bose QuietComfort Ultra Headphones (2nd Gen) if
  • ✓Frequent travelers who want top-tier ANC and all-day comfort on long flights
  • ✓Glasses wearers and long-session listeners who prioritize a soft, low-clamp fit
  • ✓Upgraders from Bose QC35/QC45 who value premium build over Sony's plastic feel
  • ✓Listeners who want strong out-of-the-box sound without needing an EQ
Skip it if
  • People who make lots of calls, since mic and call quality draw frequent complaints
  • Anyone needing to fully disable ANC, since wind noise and hiss bother some owners
Get the Sony WH-1000XM5 if
  • ✓Frequent flyers and commuters wanting top-tier noise cancellation
  • ✓Office workers on frequent calls and video meetings
  • ✓Long-session listeners who value all-day comfort
  • ✓Listeners who fine-tune sound with the app's EQ
Skip it if
  • Audiophiles chasing reference-grade sound quality
  • Gym and sweaty workouts (not water resistant)

What Bose QuietComfort Ultra Headphones (2nd Gen) owners say

“My ultra used daily for over a year is still working great. Had some firmware issue at the start but currently it is Ok. Good anc, great sound and sturdy.”
— GrumpyBitFlipper on Reddit
“I come from the xm5 earbuds and just bought the QC Ultra 2nd gen’s because even though I loved the Sony’s, I don’t like wearing them knowing there’s too much toxic chemicals in them.”
— therealpurpledolpin on Reddit
“but not the Ultras (not worth the price increase imo)”
— xolavenderwitch on Reddit

What Sony WH-1000XM5 owners say

“I actually love the fact that they won't fold. Folding make them weaker and they rattle a lot.”
— @LLANTALOBOTOMIK on YouTube
“I think not being foldable will eventually be better for durability in the long term”
— @RaedVS on YouTube
“Wow the sound quality sounds just like my phone speakers”
— @Gpinky765 on YouTube

Bose QuietComfort Ultra Headphones (2nd Gen) vs Sony WH-1000XM5: frequently asked questions

Is the Bose QuietComfort Ultra Headphones (2nd Gen) or the Sony WH-1000XM5 better?

Real owners lean toward the Sony WH-1000XM5: 60% of 359 owners recommend it, vs 35% of 474 for the Bose QuietComfort Ultra Headphones (2nd Gen).

Who should get the Bose QuietComfort Ultra Headphones (2nd Gen)?

Owners point the Bose QuietComfort Ultra Headphones (2nd Gen) at frequent travelers who want top-tier ANC and all-day comfort on long flights, and glasses wearers and long-session listeners who prioritize a soft, low-clamp fit.

Who should get the Sony WH-1000XM5?

Owners point the Sony WH-1000XM5 at frequent flyers and commuters wanting top-tier noise cancellation, and office workers on frequent calls and video meetings.

What do owners complain about?

The most-cited downside of the Bose QuietComfort Ultra Headphones (2nd Gen) is a persistent white-noise/hissing sound from the ANC circuit that owners describe as annoying during quiet moments, calls, and pauses in audio. For the Sony WH-1000XM5, it's hinges crack or break, often within a year.