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Sony WH-1000XM5

Sony WH-1000XM5

Based on 362 comments across 6 communities
TL;DR
Owners rave about the noise cancelling and all-day comfort, and most find the sound and battery life excellent. The big recurring worry is the hinge and build quality: a lot of people report theirs cracking or breaking at the hinge, sometimes within a year, and warranty help is hit-or-miss. A vocal minority also find the headband digs into the top of the head, the ears get hot, and they wish these still folded down like the older models.

60% of 362 verified owners recommend the Sony WH-1000XM5.

What 362 owners say
3,998 comments reviewed · scored on the 362 clearest verdicts
60%
Recommend
216 owners
15%
Neutral
57 owners
25%
Don't recommend
89 owners
Last 6 months:54% recommend(39 recent verdicts)→ holding steady vs older reviews
Source
Score
N
Counted in the score
Reddit
59%
345
Other forumsAudio Science Review, Head-Fi
63%
16
Independent blogsino affiliate links
100%
2
Reviewed, but not counted — and why
YouTubei
55%
31

The headline score reflects owners (Reddit, enthusiast forums), independent lab tests, and blogs with no affiliate links. YouTube and affiliate blogs are shown for perspective but kept out — hover the i for why.

What owners like
  • Class-leading noise cancellation · 42 · 12%
  • Comfortable and lightweight for long wear · 24 · 7%
  • Excellent, well-rounded sound quality · 22 · 6%
  • Clear microphone and call quality · 12 · 3%
  • Long battery life · 11 · 3%
What owners flag
  • Hinges crack or break, often within a year · 24 · 7%
  • Sound underwhelming or muddy for the price · 14 · 4%
  • Headband presses painfully on top of head · 10 · 3%
  • ANC weaker or more inconsistent than expected · 9 · 2%
  • Ears get hot and sweaty · 6 · 2%

Top quotes, sourced

3,998 reviewed · 310 shown
Sentiment
Community
Sort
YouTube▲ recommend

I actually love the fact that they won't fold. Folding make them weaker and they rattle a lot.

YouTube— neutral

I am thinking to return mine because I can only wear them for max 30-40 minutes until my ears feel really warm (it is still spring time here, not summer). Sound quality, ACN is far better than my in-ear Airpod Pros.

YouTube▼ don’t recommend

I've had them since they came out and I still prefer the wh -1000xm4, roll on xm6

YouTube▲ recommend

Honestly as someone that only uses them at home, I prefer the new design. They look and feel way more premium and in-place for such a high price range.

YouTube— neutral

Overall I'm happy with the xm5! But personally i like the xm3 xm4 design better.

YouTube▼ don’t recommend

My XM's broke surprisingly easily. The weak point was where the cups rotate.

Head-Fi▲ recommend

I do feel the XM5 is the overall better headphone and a MUCH better value.

YouTube▼ don’t recommend

My XM5 hinge failed during normal use while the headset was still under warranty. The warranty claim was denied and I was asked to pay ₹4,830 for repair after the issue was classified as “external damage”.

YouTube— neutral

the sound profile is bad idea when you are travel car, it automatically turned into walking (not staying mode). better just switch it off in the app. ideal for people who don't wear headphone more than 2 hour, just for listen to music is great choice.

YouTube▲ recommend

So that aside, I love them. They're super comfortable, the noise cancellation is top notch, and i'm not a sound engineer but I really enjoy the sound quality.

YouTube▼ don’t recommend

Mine randomly will just stop playing my music. Like while I’m sitting down and working. I’m definitely considering returning these.

Reddit— neutral

XM5 are kinda small and easy to drop when putting in

YouTube▲ recommend

I have these and the battery life and comfort is outstanding. I have been seeking comfort in headphones for years and these are the best I've ever used. I wore these for three hours straight and experienced no discomfort at all.

Reddit▼ don’t recommend

it'd have to be the Sony WH-1000 XM5. They sound as shit as the rest of them, but took a huge step back in comfort by having a narrow headband and rubbery pads that don't even try to immitate leather

Reddit— neutral

I've had Sony WH1000XM4, Sony WH1000XM5, Bose QC, Bose QC Ultra, Apple AirPods Max, AirPods Pro. Out of all of these, QC had the best noise cancelling, and was the most comfortable.

Reddit▼ don’t recommend

The newer model, WH1000XM5 has been received with mixed ratings, personally I'd stay away from this one as it's more expensive, doesn't fold up, has a more fragile frame and is found to have weaker noise cancelling than the XM4.

YouTube▲ recommend

These are my first pair of NC headphones - they have changed my relationship with music.

Reddit— neutral

I have Sony WH-1000XM5 and they have 2 problems: 1. Their headband is too thin which makes your head feel uncomfortable 2. They are unreliable and got broken, after 1 year of every day use.

YouTube▼ don’t recommend

The headphones were notorious for their very fragile hinges that always break, no thanks. The build quality was such a let-down for the price, and were never worth any money to begin with.

Reddit— neutral

I picked up these and the Sony WH1000XM5 and stuck with the QC Ultras. While I think you have more EQ options and features with the Sony’s, the Bose sound better out of the box in my opinion.

YouTube▲ recommend

My Sony xm5 are amazing.

Reddit▼ don’t recommend

i used my sony wh-1000xm5 headphones until they quite literally fell apart

Reddit▲ recommend

The Sony WH-1000XM5's are the holy grail of ANC headphones imo. I have a set and love them however, they are pricey.

Reddit— neutral

I would love to have the bose as I have tried them on and they sound far superior to the wh1000xm5 but the quality control issues just drive me away.

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