Scored on 81 verified owner verdicts, from 440 comments read across 1 community
TL;DR
Owners split on the Leap V2, and the seat is where they split. The backrest and the depth of adjustment draw real praise, including from people whose lower-back pain eased after switching, and some owners are still in the same chair after seven, ten, even fifteen years. The seat pad, though, feels thin and firm to a large share of owners, enough that tailbone and sit-bone pressure is the most repeated complaint here, and a number of them end up swapping in or sitting on extra padding. A fair few also find the lumbar insert too aggressive to leave in, and a smaller group reports the recline feeling loose even with the back locked.
58% of 81 verified owners recommend the Leap V2, based on real owner verdicts aggregated from Reddit, enthusiast forums, and YouTube.
440 comments reviewed · scored on the 81 clearest verdicts
58%
Recommend
47 owners
10%
Neutral
8 owners
32%
Don't recommend
26 owners
Last 6 months:57% recommend(54 recent verdicts)→ holding steady vs older reviews
Source
Breakdown
Score
N
Counted in the score
Reddit
58%
81
What owners like
Backrest and lower-back support win owners over, including people whose desk-related back pain eased after switching.
The adjustment range is deep, and owners who dial it in get picky about every other chair.
Built to last and to be repaired, with six, ten and fifteen year chairs still in daily use.
Owners who have tried other premium chairs, Aeron included, often rank the Leap above them for support.
What owners flag
The seat pad is thin and firm, the single most repeated complaint here.
Tailbone and sit-bone pressure sets in for some owners within an hour or two of sitting.
The lumbar insert runs aggressive, and owners routinely take it out to get comfortable.
The recline can feel loose or plasticky, and some owners get play even with the back locked.
Owners with long legs run out of seat pan depth.
Who it's for
A great fit if
People with lower-back pain who want support rather than softness
Anyone sitting full workdays upright at a desk
Buyers who want years out of a chair and parts they can replace
Owners willing to spend a few weeks adjusting before judging it
Look elsewhere if
Anyone who wants a plush, forgiving seat out of the box
People who lounge or recline back for long stretches
Long-legged owners who need more seat pan travel
Buyers who want comfort with no fiddling and no break-in period
Synthesized from what Leap V2 owners say — not a spec sheet.
Top quotes, sourced
440 reviewed · 81 shown
Sentiment
Sort
Reddit▲ recommend
“Worth it for me as I'm having back issues as well. The only thing I'd say I would want better is the height adjustment. I'm 6,2 and wouldve preferred maybe half an inch extra height.”
Reddit— neutral
“I love mine in every way but the bottom cushion. It hurts either my back of thighs, or hip bones go through my ass. The adjustments otherwise have made me picky about ANY other chair.”
Reddit▼ don’t recommend
“All the leap v2s I have in my work office doesn’t incline back in a way that supports me/pushes me back up when I stop reclining. So it’s very annoying and idk if I can fix it”
Reddit▲ recommend
“They’re fantastic. I have leap v2 at home with atlas headrest…. And some other steelcase leap chair at work (not sure of model it feels way more robust tho lol) both very comfortable.”
Reddit— neutral
“Didn't really like the Leap, and it was mostly unused until I gave it a 2nd go Like what others have said: The seatpad is firm and thin. I'm only 63kg so it works well for me.”
Reddit▼ don’t recommend
“I've never understood the hype for the leap v2 either. It's just ok. I'm 5.9 which should be ideal height and still don't find it comfortable for long periods of time.”
Reddit— neutral
“Got mine 3 days ago, seat is lovely could sit on it for days. The backrest is giving me backpain but I recon its because I love hanging back and gotta get used to it and get that lower back setting just right.”
Reddit▲ recommend
“I’ve had my Leap V2 for nearly a year. Many Leap owners love the backrest. I think it’s a 7 out of 10 in terms of comfort but 8 or 9 out of 10 for actual ergonomic support.”
Reddit▼ don’t recommend
“That's the problem for me, you gotta spend another $150+ for the cushion just to make it bearable. If the chair requires modification then it's not a good chair.”
Reddit— neutral
“I just received my leap v2 a week ago and I bottom out the seat. Shame because I love it the rest of it, now to figure out what to try next.”
Reddit▲ recommend
“I got my Leap brand new about a month ago. No issues with the seat, it has been great so far. Might even be a bit more plush than my old chair, Secretlab Omega.”
Reddit▼ don’t recommend
“I hate mine too. When I adjust to seat debt for my height there is a large gap between the seat and the back so my ass is like halfway of the chair. Also the seat is super firm and feels like I’m sitting on metal”
Reddit▲ recommend
“I have a leap v2 XL and I love it, but I understand that it’s not for everybody. What I like is the durability and the tilt tension knob. Where it lacks for me is in the lumbar support but that’s an easy fix.”
Reddit— neutral
“Steelcase Leap was a close second but the seat pad was too short for my thighs, and the seat back felt too short for me.”
Reddit▼ don’t recommend
“I hate my leap. I actively avoid sitting at the desk now, despite adjusting it according to their instructions. Thing absolutely kills my ass.”
Reddit▼ don’t recommend
“Brother I wanted to get this chair some years ago, but found it was too small for me at 6’6” (seat depth primarily as my legs are long)”
Reddit▲ recommend
“The only gripe I personally have about the chair is about the lack of airflow. The foam gets a little warm after a while. No complaints aside from that”
Reddit— neutral
“The Leap V2 is a very good chair, but I find its lumbar support too aggressive for my liking.”
Reddit▲ recommend
“I love my Leap, but it's most comfortable when locked upright. It is not the best lounging chair, and it isn't designed for that purpose. The seat pad is too thin for me as well, but a thicker seat made it perfect.”
Reddit▼ don’t recommend
“I’ve tested over 20 different high end ergo chair models in my home, I mean like really tested them. Rotating bi weekly to find the chair I need. The leap v2 is the only chair that gives me lower back pain almost immediately.”
Reddit— neutral
“I just wish the seat pan tilted. That’s my only gripe.”
Reddit▼ don’t recommend
“I sat in ome and hated it as well. Problem is all the social media and marketing hype that overrides the reality of the seat itself.”
Reddit▲ recommend
“Same height but weigh 210 - I haven't tried an Aeron but I got a Crandall Leap V2 with the extra cushioning in both the seat and back and love it.”
Reddit— neutral
“I’ve been using the steel case v2 for about 2 years and I tried to get comfortable with the back support but it was to agressive for my liking.. I’ve taken that back support and it feels like a brand new chair so if you’re sitting on the fence try it out you can always just put it back on. Ive also added a sitting pad on the chair as well which does make it”
