Level Lock+

“Don’t buy this thing you can hit it with a hammer and it will unlock itself”

“The issue with the lock is that is doesn't have the features in software like August does. It doesn't auto unlock seamlessly. It goes through homekit so it has to ask you are you sure you want to run this automation. Which defeats the purpose of it automatically doing it.”

“I have Level Locks and love them.”

“Maybe it’s fully deserved, but I like mine (Level Touch.)”

“Schlage over Level Lock+, i have both, highly prefer the Schlage even with the matter update for the Level.”

“I bought mine even after watching the video. But my building has a number of cameras before you even get to my door. The glaring security hole might not be acceptable for everyone though.”

“I only have Level Lock+ so no basis for comparison but ever since the matter update I’ve been very happy with it.”

“I have a Level Lock and it works some of the time, but it sure is annoying when you’re trying to unlock the door and it says “not responding””

“I’ve also got 2 level locks for back doors and they’re good, easy to install and unobtrusive, but I do also find the BT HomeKit connection to be less reliable.”

“Highly recommend the Level lock. It replaces the internal mechanism only so you can keep the original hardware and still have an automated lock. Original keys still work as well, it’s just installed inside the lock cutout. I use one in my security screen because it doesn’t accommodate any other smart lock and it works like a dream.”

“I was forced to go back to the Level Lock and it's been mostly OK. Battery life isn't great and I get zero fucking warning when it dies. It just decides to die. Other than that it's been pretty reliable.”

“try dealing with Level Lock and trying to get them to send a replacement device under warranty. 3 different levels of tech support invested so far and still running through the exact same troubleshooting steps per the user’s manual. Terrible customer support!”

“What I despise about the Level Locks I own is they are extremely laggy and Level has been zero help to figure out why.”

“It looks like a good lock”

“My only complaint with the Level Lock+ (day one owner) is that the battery dies faster than I would prefer.”

“I also have a level lock on the front door which doesn’t get as much usage and which doesn’t drain as fast.”

“A few years ago I imported a Level Lock+ from the US as it had the tech (Apple HomeKey support) that I was looking for without looking like a smart lock (it just looks like a normal dead bolt).”

“The level lock is the worst lock I've had at home.”

“I bought a Level Lock+ about five months ago and it’s overall been great. But there’s been some oddities. The HomeKit notifications (door locked or unlocked) sometimes are quite delayed — sometimes by 10 or more minutes. In extreme cold weather (-20 Celsius and below in Canada) the lock has died entirely on occasion.”

“buying a couple Eve matter switches with thread, that help boost the connection of the level lock to HomeKit. Since adding 2 eve locks, and updating everything to 18.4 I haven’t had a single disconnect.”

“In the beginning in was fine, but eventually it didn't work, and the support team was not find”

“Had the same issue with my level bolt. I had to chisel the hole out to be big enough for the bolt to fit in the frame of my garage door.”

“I like them now. The software experience and speed were the only issues (they were major ones though) and now they're alleviated as I don't have to use the Level Lock app and they're as speedy as I'd ever need.”

“the operation was unreliable”